FAQ:
Q1: Can we visit your factory?
Of course, welcome at any time and we will be honored to have a customer and friend.
Q2: When can I get the price?
We usually quote within 24 hours after we get your inquiry. If you are very urgent to get the price, please call us or tell us in your email so that we will regard your inquiry priority.
Q3: How do you guarantee quality?
For each production processing, we have complete QC system for the chemical composition and Physical properties. After production, all the goods will be tested, and the quality certificate will be shipped along with goods.
Q4: Do you have any experiences of export?
Yes, and now we have gained a global sales network reaching Russia, Korea, Vietnam, Pakistan, Bulgaria, French, India, Congo, Angola, South Africa, and so on.
Q5: Do you provide free samples?
Yes, we can provide a free sample for testing, if we have sample in stock. The quantity based on the material type. The buyer should bear all the shipping costs.
Packaging & Shipping
Packaging:
1. Expert ton bags or according to your request
2. Load weight of each pallet: 1.5-2.0 tons
Shipping:
3. Our packaging is as per customer’s request
4. Normal goods delivered by sea transport
5. Sample shipping by express
6. We will ship and delivery goods timely, quality and quantity guaranteed, and also in accordance
with the contract and customer's requirement completely.
WHY CHOOSE US:
Please just spare your precious 30 seconds and you can eliminate your doubts.
No.1: We are manufacturer of refractory materials, so we can provide you professional solutions about your problems.
No. 2: We have been built for more than 30 years. Over the past 30 years, we have accumulated a lot of customers all over the world.
No. 3: We have good connection with shipping company and forwarders, as well as the local customs and port authority. It ensures that we can deliver on time.
No. 4: We maintain a highly conscientious and professional attitude to solve your problems.
No. 5: We can provide you the best price, and what you will get from us is our best effort in service and the hospitality that you are willing to become our friend.
